{"xsrfToken":"a86a1f6d06b2f3d0dcfcc3677fee0a61427a394e_lout","branding":{"id":"2","key":"ms","name":"MapsPeople Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#fefefe","headerLinkColor":"#292929","headerLinkHoverColor":"#033333","headerLinkHoverBGColor":"#033333","headerBadgeColor":"#033333"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ea761ae8-00a0-4957-ad49-679b583aa639/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZjE4NGFlYy03MGViLTQ2YWQtOGU3OS1iMDI1NDgzNjZjNWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVhNzYxYWU4LTAwYTAtNDk1Ny1hZDQ5LTY3OWI1ODNhYTYzOSI6WyJyZWFkIl19LCJleHAiOjE3NjI1NDE4MTMsIm5iZiI6MTc2MjU0MTIxM30.GS1RJmN7UlnRE7iLzHcflGAh-ko16zPntkHD2ushtVo&client=df184aec-70eb-46ad-8e79-b02548366c5d&mode=fit","logoId":"ea761ae8-00a0-4957-ad49-679b583aa639","isLogoAvailable":true,"helpCenterTitle":"Welcome to MapsPeople Support","sharedPortalName":"MapsPeople Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to MapsPeople Support","sharedPortalName":"MapsPeople Support","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#005655","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"ms","projectId":13010,"serviceDeskId":2,"name":"MapsPeople Support","description":"<p>Welcome! You can raise a MapsPeople support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"42","name":"Google Maps Platform - Support","descriptionHtml":"","callToAction":"Google Maps Platform - Support","introHtml":"<p>Need help with Google Maps Platform? Select this to request assistance.</p>","icon":11939,"iconUrl":"https://mapspeople.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11939","groups":[6],"key":""},{"id":"22","name":"MapsIndoors - Report a bug","descriptionHtml":"","callToAction":"MapsIndoors - Report a bug","introHtml":"<p>Tell us the problem you're experiencing with your MapsIndoors solution, and we will assist you.</p>","icon":11910,"iconUrl":"https://mapspeople.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11910","groups":[6],"key":""},{"id":"68","name":"MapsIndoors - Report Floor Plan Automation Issues","descriptionHtml":"","callToAction":"MapsIndoors - Report Floor Plan Automation Issues","introHtml":"<p>Report floor plan automation issues and attach supporting documents</p>","icon":11903,"iconUrl":"https://mapspeople.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11903","groups":[6],"key":""},{"id":"61","name":"MapsIndoors - Request Map Updates","descriptionHtml":"<p>This request form has been moved. Please submit map updates via this form. <a href=\"https://forms.monday.com/forms/ce6d3264f63923aac20934c368fa0a9f?r=use1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://forms.monday.com/forms/ce6d3264f63923aac20934c368fa0a9f?r=use1</a></p>\n<p>Map updates include:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>moving, adding, or removing walls, doors, or furniture in an existing floor.</li>\n <li>adding a section or a new floor to an existing building that is included in contractually available space.</li>\n <li>outdoor design changes, including landscaping and parking areas.</li>\n <li>moving, adding, or deleting elements of the network/route graph.</li>\n</ul>","callToAction":"MapsIndoors - Request Map Updates","introHtml":"<p>Request updates to your map and attach supporting documents.</p>","icon":11903,"iconUrl":"https://mapspeople.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11903","groups":[6],"key":""},{"id":"24","name":"MapsIndoors - Suggest improvement or a new feature","descriptionHtml":"","callToAction":"MapsIndoors - Suggest improvement or a new feature","introHtml":"<p>See a place where we can do better? Let us know your idea. We're all ears.</p>","icon":11932,"iconUrl":"https://mapspeople.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11932","groups":[6],"key":""},{"id":"18","name":"MapsIndoors - Support","descriptionHtml":"","callToAction":"MapsIndoors - Support","introHtml":"<p>Need help regarding your MapsIndoors solution map and data? Select this to request assistance.</p>","icon":11939,"iconUrl":"https://mapspeople.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11939","groups":[6],"key":""},{"id":"21","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11900,"iconUrl":"https://mapspeople.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11900","groups":[6],"key":""},{"id":"71","name":"Test","descriptionHtml":"","callToAction":"Test","introHtml":"<p>Epic</p>","icon":12025,"iconUrl":"https://mapspeople.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12025","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"MapsIndoors"}],"orderMapping":{"19":[42],"12":[22],"13":[18],"6":[18,22,68,24,61,42,21]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2e463903-fce0-3d77-b375-0c5af95a3c91","appLinkName":"System Confluence","appLinkUrl":"https://mapspeople.atlassian.net/wiki","spaceKey":"KBMS","spaceName":"[Support] MapsPeople Knowledge Base","spaceUrl":"https://mapspeople.atlassian.net/wiki/spaces/KBMS","isServer":false},"labels":[],"projectKey":"MS","serviceDeskId":2,"kbLinkDomainURLs":["https://mapspeople.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZjE4NGFlYy03MGViLTQ2YWQtOGU3OS1iMDI1NDgzNjZjNWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMzAxMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NjI1NDI0MTMsIm5iZiI6MTc2MjU0MTIxM30.vnza68W-cqeMzeQPHjjsNDZy2R_l3LTFSSG8eLBigl0","targetCollection":"upload-project-13010","endpointUrl":"https://api.media.atlassian.com","clientId":"df184aec-70eb-46ad-8e79-b02548366c5d","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"MapsPeople Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mapspeople.atlassian.net/wiki","kbLinkDomainURLs":["https://mapspeople.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}